Do Waterproof Phone Cases Affect Call Quality?
Posted by New Case on 31st Dec 2025
Waterproof phone cases offer peace of mind for Australians who want to protect their devices at the beach, by the pool, or on wet adventures. But a common question comes up: does using a waterproof phone case affect call quality? Let’s explore how these cases interact with your smartphone’s audio features, and what to look out for before choosing a waterproof case.
How Waterproof Cases Work
Waterproof phone cases are designed to keep water, sand, and dust away from sensitive electronics. They achieve this through tight seals and durable materials that completely enclose the device. While this protection is invaluable for outdoor activities, it also means that microphones and speakers are covered—even if the case has tiny acoustic membranes or mesh sections.
Sealed Cases and Microphone Performance
Microphones on modern phones are designed to pick up your voice clearly, often using small ports or holes at the bottom or top edge. When using a sealed case, these ports are covered, which can change how sound enters the microphone. Some potential effects include:
- Slightly muffled voice transmission during calls
- Reduced clarity when speaking softly or in loud environments
- The need to speak a little louder for the other person to hear clearly
Many waterproof cases use acoustic mesh that allows air (and sound) to pass while blocking water. However, even with specialised membranes, there may be a minor drop in microphone sensitivity, especially with cheaper or poorly engineered models.
Speaker Audio: Muffled or Clear?
The speaker is what lets you hear the caller’s voice or play music aloud. With a waterproof phone case, sound has to travel through a protective barrier before reaching your ears. Depending on the material and design used, you might notice:
- Muffled or less crisp audio during phone calls
- Lower maximum volume
- Potential vibration or buzz at high volumes
Some users find these effects more noticeable during speakerphone calls or media playback. Soft silicone shells tend to absorb more sound than hard plastic, and tightly sealed cases usually have some level of audio trade-off.
Real-Life Scenarios: What to Expect
In everyday Australian use, call quality with a waterproof phone case often remains good enough for clear conversation. Typical situations include:
- Pool, beach, or rain: Minor audio loss, but calls are still understandable. Wind and splashing may increase background noise.
- Quiet outdoor settings: Any reduction in quality is usually minimal. People may ask you to repeat yourself if you’re speaking softly.
- Busy, noisy environments: Both you and the person on the other end might notice more difficulty in hearing. The case may amplify muffled audio or reduce microphone clarity in high-traffic settings.
If crisp call audio is critical—during long business calls, for example—it’s worth testing your case before relying on it for important conversations.
Tips for Improving Waterproof Case Audio
If you want to minimise the impact on call quality, consider these practical tips:
- Choose a case with a well-designed sealed microphone and speaker area
- Avoid over-tightening or misaligning the case when fitting it
- Test your phone’s call and speaker functions after installation
- Use headphones or Bluetooth earphones for important calls
- Remove the case indoors (where safe and dry) for better sound when needed
FAQ
Q1: Will a waterproof phone case always muffle my voice on calls?
A well-made case might cause slight muffling, but most modern designs keep this minimal. It usually depends on how snugly the microphone area is sealed.
Q2: Can I use speakerphone with a waterproof case on?
Yes, but you may notice that the audio is less crisp or not as loud as without the case. For better results, try to use speakerphone in a quiet environment.
Q3: Are there waterproof cases that don’t affect call quality at all?
While some premium cases minimise the effect, all waterproof cases create a barrier that can slightly impact audio. The impact is generally minor for reputable brands and proper fitting.
Practical takeaway
Waterproof phone cases can slightly affect call quality through muffled speaker or microphone performance, especially with poorly designed cases. However, most high-quality options enable clear calls for everyday Australian use, provided the case is properly fitted.
